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Mail Order information

Three ways to pay:
  • Credit/Debit card: Select the 'Credit Card' payment option. Cards are not debited until orders are ready to ship. If your card is declined, we will e-mail you one time. If you do not reply, we may make a second attempt to complete the transaction - usually after a week or two, or up to four weeks.
  • PAYPAL: Select the 'Money Order' payment option. We will e-mail or invoice you the correct amount to pay. Your order will be sent after payment is received.
  • Cheque: Select the 'Cheque' payment option. We will e-mail you the correct amount. Your order will be sent after the cheque clears our bank - normally a few days after we receive it.

Prices are in GBP and are before tax and postage and packing. Details and prices are correct at time of posting, but may change.

Tax: Customers using an EEA billing address have tax (VAT) added to their order total. Customers from outside the EEA are not taxed.

There is no tax on books. You pay only the cost of the books, plus shipping. The shopping cart shows tax on books. We remove it.

Shipping charges are determined by actual postage costs, plus £1 per parcel, calculated by a real person for each individual order. The shopping cart only estimates shipping charges, which are normally less than you see there.

Carriers: Inland UK delivery is by 2nd class mail. Overseas delivery is by airmail. If you require alternate shipping methods, please contact us.

CDs are bubble wrapped.
Vinyl records go in thick, strong cruciform cartons, with layers of card stiffeners.
Posters are rolled in strong cardboard mailing tubes, unless their description says differently.
T-shirts make great packing material.
Books are not weightless.

Dispatch of orders: We try our best to send out all orders within 48 hours. Although it should arrive much sooner, UKcustomers should allow 14 days to receive it - double that for overseas customers.

Pre-orders are sent when products arrive. Items ordered at the same time as pre-orders will be held until the order is complete, unless you request that we split the order.

We hope you find what you are looking for.
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